Although it’s not great news for most BT and EE and users, some lucky customers won’t face such a big hike with those signing to a new deal between 11 January 2019 and 31 August 2020 seeing just 0.6 percent added to their bill.

It’s also worth noting that those accessing the web via Plusnet are not currently affected although these bills may go up later in the year.

Speaking about the hike, a BT spokesperson told “Back in September we made some changes to our contract terms as we started to bring all our products and brands in line with a predictable annual increase. We are currently reminding customers that these changes will start from April.

“Network usage is doubling as our customers rely on us for connectivity more than ever before, and this small annual increase reflects the investment needed to support growing demand. The average increase for a broadband customer is less than £2 a month, meaning our customers will continue to benefit from the fastest networks, the best customer service and the safest products.”


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