A spokesperson also told Express.co.uk, “We’ll be updating our terms of service and privacy policy as we work to make WhatsApp a great way to get answers or help from a business.”

WhatsApp recently outlined its plans for more interactions with businesses with users able to chat directly with firms via the app.

There are even plans to help users buy products straight from a chat with WhatsApp’s research showing people prefer to message a business to get help and they’re more likely to make a purchase when they can do so.

We’ll have to wait and see exactly what’s included in the terms and conditions when they are announced in February but it appears if you don’t like them you might need to find another way to communicate with friends and family.


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